poomsofficial.com

Pooms Official sells the Pooms 4-in-1 Sneaker Cleaning Kit for €29.95, along with foam cleaner, a 2-in-1 suede cleaning set and value bundles. It also offers a professional sneaker-cleaning service, with customers able to send sneakers to the company or drop them off in Hengelo, Overijssel.

Built on Shopify, the shop provides order tracking by email and Track & Trace after dispatch. The site advertises free delivery throughout the Benelux from €44.95; cleaning products shipped elsewhere cost €6.95. Orders placed before 23:59 are advertised for next-working-day delivery, with 3–7 working days for Europe outside the Benelux and 7–14 days internationally.

EU customers have 14 days after receipt to cancel, subject to stated exceptions and condition requirements. Return shipping is generally paid by the customer; original shipping costs are not refunded except for damaged or wrongly delivered products. Refunds use the original payment method and may take 5–10 working days to appear. Credit-card payment is accepted.