thecritterdepot.com

The Critter Depot is an online shop specializing in live feeder insects and small live animals for reptile, amphibian, and bird-of-prey diets. The catalog includes crickets, superworms, dubia and discoid roaches, hornworms, silkworms, black soldier fly larvae, Madagascar hissing roaches, day-old chicks, and composting worms, along with habitat furniture, tools, cleaners, and a dry gut-load mix.

The company lists a Lancaster, Pennsylvania mailing address and notes that its feeder insects are raised on farms in Florida and Pennsylvania. Shipping is offered within the United States, with free shipping available and a minimum shipping cost of $24 USD on some orders. Same-day delivery is advertised for certain feeders, and credit cards are listed as a payment method.

According to the published refund policy, live products cannot be returned for a refund due to the nature of the product. However, the shop states that if live crickets, superworms, roaches, chicks, or black soldier fly larvae do not survive transit, a replacement order will be reshipped at no charge.