thefemhealth.com

The Fem Health is an online shop based in Malaysia specializing in intimate care products. Their main product is V-Spray, an intimate hygiene spray designed for women to provide instant relief from itching and discomfort, help maintain freshness, and protect against urinary tract infections. The spray contains natural ingredients sourced from France and Switzerland, including apple phenol extract and a complex of seven plant extracts such as green tea, chamomile, centella asiatica, and licorice. The product is approved by KKM (the Malaysian health authority) and manufactured by an ISO-certified company.

The shop ships to West Malaysia (RM7, 2-3 business days), East Malaysia (RM16, 7-10 business days), and Singapore (SGD40, around 7 business days). West Malaysia orders qualify for free shipping. All orders require 1-2 business days for processing and are shipped via EasyParcel. A tracking number is provided once the package is dispatched. International orders may be subject to customs duties and taxes, which are the responsibility of the buyer.

Payment options include TouchNGo, online banking, and other major payment modes. Due to the hygienic nature of the product, all sales are final and non-refundable, except in cases of wrong product delivery or defective/damaged items. Claims for damaged items must be submitted within 48 hours of delivery with photos or video evidence, while wrong/defective product claims must be made within 14 days of purchase.