OpenShopGraph

NeoSilk™: independent facts on returns and payment

Sells Skincare, based in United States.

Is NeoSilk™ legit? What's on record

We do not rate shops. This is what is on record, with source and date. The details come from the shop’s own pages and were not checked at checkout.

Checked with proof

Returns window60 days, among the longest 10% of the category, from 110 data pointschecked Returns page

Looked up by us (register, DNS)

Mail domainSPF: yes, DMARC: yes (policy reject)checked DNS lookup of the shop domain

Taken from the shop

Payment methodscredit cardchecked the shop's structured data
Order trackingyeschecked the shop's policy pages
Buyer-protected paymentoffered: yes (credit card)checked derived from the verified payment methods

Product range

Skincarefrom shop structured data (unverified) as of

no code on file

AI summaryAI-generated

NeoSilk sells single-use facial cleansing wipes made from 100% plant-based viscose, with a dual-texture design: one side for exfoliating and one softer side for delicate areas. The extra-large wipes are unscented and dye-free, and the site describes them as compostable and biodegradable. Travel packs contain 10 individually wrapped wipes.

Orders ship to all 50 U.S. states. Processing takes 1–2 business days, followed by standard delivery in 3–6 business days. Standard shipping is free for U.S. orders, and a tracking number is emailed after dispatch. The storefront is built on Shopify, and credit cards are accepted as payment.

Returns are accepted within 60 days of delivery for a full refund, limited to the first order. Products must be unopened, unused, and in their original packaging; opened or used wipes are excluded under the shop’s hygiene policy. Return shipping costs are the customer’s responsibility unless the return is due to an error by NeoSilk. Damaged, defective, or incorrect products should be reported promptly.

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Short summary (written automatically, as of )

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A computer program wrote this text from the details the shop gives. We have not checked it one by one. The checked facts are further up.

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Record for neosilk.co on OpenShopGraph (checked 2026-11-13): https://openshopgraph.com/en/shop/neosilk.co/ Read it and help me decide whether to buy here. Cite the source for each fact.

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Frequently asked questions

What is NeoSilk™'s return policy?

Returns at NeoSilk™: 60 days. Source: the shop's returns page, checked .

How long does delivery from NeoSilk™ take?

Delivery from NeoSilk™ takes 3-6 days. Source: the shop's shipping page, checked .

Which payment methods does NeoSilk™ accept?

NeoSilk™ accepts: credit card. Source: the shop's structured data, checked .

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